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Is Banq24 registered under the Data Protection Act?

We take data protection very seriously and are registered under the Data Protection Act. We hold the minimum amount of data necessary to transact on your behalf. We are legally bound to keep your information private from third parties, other than the required banks and financial institutes to process your transactions.

Why do I have to open an account to use your services?

You are required to register an account with us and provide extensive documentation and information. We are required to collect this information under strict Anti-Money Laundering Regulations. Therefore, you cannot make transactions without an account.

What are the legal and financial policies followed by Banq24?

Banq24 complies with all money laundering legislation and guidelines. We have a legal obligation to report to Customs, Excise and NCIS about any suspicious transactions. 

a. The law requires us to monitor any unusual or suspicious transactions of any size where we have reasonable grounds to believe the money is derived from illegal activity. Where a report of any such transaction is made, MoneyNetInt accepts no liability for any delay in transmission of the funds. 

b. The law also requires us to keep full records of all transactions above 15,000 GBP, including copies of identification documents provided. Therefore you need to provide identification documents to process such transactions, failing which such transactions will fail.

What identification documents need to be provided for transactions above 15,000 GBP?

The law also requires us to keep full records of all transactions above 15,000 GBP, including copies of identification documents provided. Therefore you need to provide specific identification documents to process such transactions. 

You need to provide either of these for identity proof: 
– Passport 
– Driving license with photograph 

You also need to provide a utility bill or community charge bill (dated within the last three months). 

We are unable to process any transaction where this information is not provided.

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